Casa #339

Vacation Rental Reviews

• nightmare

  Stayed 4 days in March, 2012

  • Services from rental manager
    
  • Cleanliness
    
  • Location
    
  • Property condition
    

  Overall satisfaction:

  Tammy S from Ozawkie, KS does not recommend this vacation rental.

  I have never been so disappointed and humiliated at the same time!!! My husband and I have been booking rentals online for years. This was the worst I have ever seen!!! I had just recently moved to Temple Texas and invited my two girls and my sister down for a nice vacation to spend some time with me.. When we got there and opened the door it reeked so bad and there was a ****** in the closet and the carpet in the bathroom was filthy. The main bed was so small that our feet hung over the edge. So I called Teri to see if there was another place cleaner and bigger to stay and I got no response. So I had to go find us another place to stay for the four days. More money out of pocket or send my family back home to Kansas. So two days later I went in to reality executives to talk to someone and they were so rude they wouldn't even listen to me. Her response was it was just cleaned because someone had just checked out that day. So I handed her my key and left since she wouldn't listen to anything I had to say!!! Maybe I should of made a scene but I didn't. The customer service was terrible and I would not of even let my dog stay in that place!!! Worst experience of my life. What happened to good old customer service!!

•  

• Too small for 6

  Stayed 2 days in August, 2011

  • Services from rental manager
    
  • Cleanliness
    
  • Location
    
  • Property condition
    

  Overall satisfaction:

  Luis C from Temple, Tx does not recommend this vacation rental.

  great locale. The bathroom drain was stopped up once we arrived. Repair man came by, and still the same result. A little small, but the central air worked well despite the 100+ degrees outside

•  

• Owner gave up on maintenance

  Stayed 4 days in July, 2011

  • Services from rental manager
    
  • Cleanliness
    
  • Location
    
  • Property condition
    

  Overall satisfaction:

  a guest from New Orleans, LA does not recommend this vacation rental.

  Unit 339 is up for sale (has a lock box). So it appears that the owner just won't invest any more money in it. All the paint in the condo is chipped or scratched off (doors, beds, counter top). What is not worn out is very dirty. The doors and the door frames. The queen bed is not queen but full (measured it) and it seems to have no support. The bunk beds are only about 2 feet wide. The whole condo is VERY small.
  The bath sink was completely clogged and the kitchen sink had very little water pressure. Most of the pots/utensils were pretty dirty. The pull out sofa in the LR has a torn mattress and torn sheet. The sliding glass balcony door has actually about 2 in gap between the glass and the frame. Not kidding.
  The building is generally clean and in good repair, the location is very good, right on a clean beach. Pool is pretty clean, landscaping is very good, however, the pool furniture has not been cleaned for years. The white plastic is mostly black now.
  

•  

• Review by Ricky M

  Stayed 4 days in July, 2011

  • Services from rental manager
    
  • Cleanliness
    
  • Location
    
  • Property condition
    

  Overall satisfaction:

  Ricky M does not recommend this vacation rental.

•  

• How to make it better

  Stayed 3 days in June, 2011

  • Services from rental manager
    
  • Cleanliness
    
  • Location
    
  • Property condition
    

  Overall satisfaction:

  Frank C from Plano, TX recommends this vacation rental

  Location was awesome, loved the pool. The bed was very uncomfortable. Spend a little money on a better bed, it will be appreciated by your guests.

•  

• Review by a guest

  Stayed 4 days in June, 2011

  • Services from rental manager
    
  • Cleanliness
    
  • Location
    
  • Property condition
    

  Overall satisfaction:

  a guest from HOUSTON, TEXAS recommends this vacation rental

•  

• Dirty and Falling Apart

  Stayed 3 days in May, 2011

  • Services from rental manager
    
  • Cleanliness
    
  • Location
    
  • Property condition
    

  Overall satisfaction:

  Adrienne C from Brenham, TX does not recommend this vacation rental.

  After about 2 hours here, the bottoms of our feet were black. We couldn't see out the balcony windows until my husband found the Windex and cleaned them. All of the batteries in the remotes and the clock were dead, and all but one of the lights in the bedroom was burned out. The toilet backed up twice, and the faucet dripped. There was not even part of a roll of toilet paper, any paper towels, or any condiments (not even salt and pepper). The balcony door was also broken, and extremely hard to open and would not shut completely. This place would be fine if it were maintained and cleaned.

•  

• Smooth Vacation

  Stayed 5 days in March, 2011

  • Services from rental manager
    
  • Cleanliness
    
  • Location
    
  • Property condition
    

  Overall satisfaction:

  Alonzo R from League City, TX recommends this vacation rental

  From registration to check out just as easy as could be, great location, great pools, walking/bike/cab distance from everything on the island, can't wait till next year.

•  

• Like home

  Stayed 30 days in October, 2010

  • Services from rental manager
    
  • Cleanliness
    
  • Location
    
  • Property condition
    

  Overall satisfaction:

  Brenda S from El Paso, TX recommends this vacation rental

  I stayed here a month and it was safe, clean and perfect location. Definetely will stay here and will use Realty again. Pam was great!

•  

• Accomodations were very uncomfortable. Mattresses need to be updated especially one on sofa sleeper. If we had goten a decent sleep I probably would rate my overall experience as "excellent"! Will come back to Casa Del Mar but not that unit.

  Stayed 4 days in July, 2010

  • Services from rental manager
    
  • Cleanliness
    
  • Location
    
  • Property condition
    

  Overall satisfaction:

  Michael S from Popularville, TX recommends this vacation rental

  From Poplarville, Ms.

•  

• We all had a great time.

  Stayed 2 days in June, 2010

  • Services from rental manager
    
  • Cleanliness
    
  • Location
    
  • Property condition
    

  Overall satisfaction:

  diana r from houston, TX recommends this vacation rental

  Loved the weather and views and all the great store location. Kids already want us to do it again soon.. Condo #339 was just the right size for our family Do you have any 2 bedroom condos as well in the same location and the view..
  Tex.

•  

• Property description needs better disclosure of fees

  Stayed 2 days in July, 2009

  • Services from rental manager
    
  • Cleanliness
    
  • Location
    
  • Property condition
    

  Overall satisfaction:

  a guest from Columbia, MD recommends this vacation rental

  Unlike some other properties, this one did not disclose all fees that were charged, such as the linens and cleaning. The property was well-located, and in generally good condition. The comforters need to be washed, and we were given a key that did not open the door (the one with the orange writing on the tag).

•  

• Disappointed

  Stayed 7 days in July, 2009

  • Services from rental manager
    
  • Cleanliness
    
  • Location
    
  • Property condition
    

  Overall satisfaction:

  Lisa M from Seminary, MS does not recommend this vacation rental.

•  

• Review by Mike B

  Stayed 7 days in June, 2009

  • Services from rental manager
    
  • Cleanliness
    
  • Location
    
  • Property condition
    

  Overall satisfaction:

  Mike B from Highlands Ranch, CO recommends this vacation rental

  Just an FYI. The VCR is broken and won't accept VHS tapes. The mattress in the bedroom needs to be replaced as it is extremely soft. We ended up sleeping on the floor because it didn't provide enought support. The condo was in good condition and we realy enjoyed the easy access to the beach. Also liked the hotel pool's accessability.

•  

• Review by Kenneth A

  Stayed 2 days in June, 2009

  • Services from rental manager
    
  • Cleanliness
    
  • Location
    
  • Property condition
    

  Overall satisfaction:

  Kenneth A from Henderson, TX does not recommend this vacation rental.

  Unit did not have a working TV. Taxes & additional charges on top of the rental price are ridiculous.

•  

• Relaxing Place To Stay

  Stayed 4 days in June, 2009

  • Services from rental manager
    
  • Cleanliness
    
  • Location
    
  • Property condition
    

  Overall satisfaction:

  Patsy M from Carrollton, TX recommends this vacation rental

  The floor had not been vacuumed very well and the coffee pot did not work very well, but we had a great time. It is a great value for the money. Everyone was extremely nice and helpful. We did not tell them about the coffee pot or the floors we just made do. It was a very relaxing visit.
  
  

•  

• Review by Lisa B

  Stayed 2 days in June, 2009

  • Services from rental manager
    
  • Cleanliness
    
  • Location
    
  • Property condition
    

  Overall satisfaction:

  Lisa B from Jasper, TX recommends this vacation rental

  Everything was great, except the fact that the air conditioner BROKE. The second night we were there the a/c stopped working. We called the number to the rental lady and it took her a long time to get someone there to fix it. We had 2 small children with us and they got hot and uncomfortable. The location was excellent. The room was great.
  
  Lisa Byrnes

•  

• Vacation By The Sea

  Stayed 7 days in May, 2009

  • Services from rental manager
    
  • Cleanliness
    
  • Location
    
  • Property condition
    

  Overall satisfaction:

  EVELYN L from Springfield, MO recommends this vacation rental

  The condo was within walking distance to the ocean.You could see the waves and smell the ocean air.Everything was within walking distance,you have any kind of resturaunt you possibly think of.And of course the seafood was fantastic.
  The condo was perfect for me and my husband.There was plenty of room for the two of us.Might be a little snug for more then 4 people.
  The property was clean and the staff very friendly and helpful.
  We would deffinitely recommend it to our friends and we're already planning a return trip. Galveston is still recovering from hurricane IKE but there is plenty to see and do.Its a very nice vacation spot,rather you want to do a lot or just set back and relax.

•  

• Value for the Money

  Stayed 2 days in August, 2008

  • Services from rental manager
    
  • Cleanliness
    
  • Location
    
  • Property condition
    

  Overall satisfaction:

  Barbara R from Euless, TX recommends this vacation rental

  We have stayed at this complex before (not this unit) because of the location. The unit was clean & well maintained. I do however recommend you bring your own pillows and blankets though, as these were lacking (desperately need new pillows). We were told to bring these items so we were prepared. The unit is on the busy street side, so it was loud, but still has a decent water view. The outside light is just outside the bedroom window, so they need black out drapes (or cover them like we did). For a weekday stay, it is well worth the money for value if you are going to cook & eat in the room. If not use a hotel for the cleaning service, etc. Christina in the office is extremely pleasant as is Casa's staff. The property itself was upgraded since our last visit and looks very well maintained. The welcome basket was a nice touch and appreciated. We would recommend this facility again.

•  

• The stay was AWESOME. My family had a fantastic time. It was so close to everything. We will definitely try to rent again later this year or next summer. Everything in the condo was great.

  Stayed 5 days in August, 2008

  • Services from rental manager
    
  • Cleanliness
    
  • Location
    
  • Property condition
    

  Overall satisfaction:

  Michelle P from Lufkin, TX recommends this vacation rental

  Had a little problem opening cans with your can opener so next time I will bring my own. But other than that you have a great place and the people at the office were nice and very helpful. Thank you for the wonderful time you gave my family and the memories I will cherish forever.

•  

• Summer weekend at Casa Del Mar #339

  Stayed 2 days in August, 2008

  • Services from rental manager
    
  • Cleanliness
    
  • Location
    
  • Property condition
    

  Overall satisfaction:

  a guest from Tomball, Texas recommends this vacation rental

  Nice property, good location. Management personell extremely nice and courteous!

•  

• Review by a guest

  Stayed 3 days in July, 2008

  • Services from rental manager
    
  • Cleanliness
    
  • Location
    
  • Property condition
    

  Overall satisfaction:

  a guest from Killeen, TX recommends this vacation rental

•  

• Review by Jeani F

  Stayed 5 days in July, 2008

  • Services from rental manager
    
  • Cleanliness
    
  • Location
    
  • Property condition
    

  Overall satisfaction:

  Jeani F from Grand Praire, TX recommends this vacation rental

  Our stay was great. The location was perfect.

•  

• Loved it

  Stayed 4 days in June, 2008

  • Services from rental manager
    
  • Cleanliness
    
  • Location
    
  • Property condition
    

  Overall satisfaction:

  Kassandra S from WoodLands, Texas recommends this vacation rental

  I loved staying here and would do it again. The two issues I did have was that one: nobody told us there would be no toilet paper... and two: I wish we would have known to bring more bath towels

•